Purchase rules

1. General provisions.

1.1. These rules for the purchase and sale of goods (hereinafter – the Rules) are a legal document binding on the Parties, which determine the rights, duties and responsibilities of the Buyer and the Seller when the Buyer purchases goods in the www.garbaris.lt online store (hereinafter – online store, e-store).

1.2. The seller reserves the right to change, amend or add to the Rules at any time, taking into account the requirements established by legal acts. The Buyer is informed about changes to the Rules on the website of the online store. When shopping in the online store, the Buyer is subject to the Rules valid at the time of placing the order.

1.3. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer, after creating a basket of goods in the online store, specifying the delivery address, choosing a payment method and familiarizing himself with the Seller’s rules, clicks the “Confirm order” button (see point 5 “Ordering goods, prices, payment procedure, deadlines”).

1.4. The buyer is not given the opportunity to place an order for goods in the www.garbaris.lt online store if he is not familiar with these Rules. In all cases, it is considered that the Buyer is familiar with the Rules and agrees to them if, before ordering the goods, he confirms his agreement to the Rules by pressing “I AGREE”. In cases where the Buyer partially or completely disagrees with all or a certain part of the Rules, he cannot place an order electronically at www.garbaris.lt, otherwise it is considered that the Buyer has familiarized himself with and unconditionally agreed with the Rules in their entirety.

2. Protection of personal data.

2.1. When carrying out online trade, the Seller pays special attention to the protection of personal data, is guided by the 2016 April 27 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons in the processing of personal data and on the free movement of such data and which repeals Directive 95/46/EC (General Data Protection Regulation) and other legal acts governing the protection of personal data in force in the Republic of Lithuania.

2.2. The Privacy Policy approved by the Director of the Seller, which is publicly published on the website www.garbaris.lt, regulates in detail the actions of the Seller and its employees when processing the personal data of the Buyers, using the personal data processing tools installed in the company, and also establishes the rights of the Buyers as data subjects and the procedure for their implementation. data protection implementation measures and other issues related to personal data protection.

2.3. Order goods by e-mail in the shop the Buyer can:

2.3.1. by registering in this e-mail in the store – by entering the data requested during registration;

2.3.2. without registering in this e-mail in the store.

2.4. When ordering goods, the Buyer must provide the Buyer’s personal data necessary for the conclusion of the sales contract and its execution, including delivery: name, surname, address where the goods will be delivered, phone number, other data necessary for delivery. The seller confirms that such data will be used exclusively for the purposes of ordering and delivering goods. The Seller undertakes not to disclose such information to third parties, with the exception of the Seller’s partners providing goods delivery or other services related to the submission or fulfillment of the Buyer’s order. Any other exceptions to the disclosure of the Buyer’s personal information to third parties shall be negotiated with the Customer in all cases. In all other cases, any of the Customer’s personal data may be disclosed to third parties only in the cases provided for in the legal acts of the Republic of Lithuania.

2.5. If the Buyer wishes to receive informational messages from the Seller, the Buyer is given the opportunity to choose to have such messages sent to him. The buyer’s personal data is processed for direct marketing purposes only on the basis of the buyer’s explicit consent, which he has the right to withdraw at any time.

2.6. By agreeing to the processing of the Buyer’s personal data for the purpose of selling goods and services in the Seller’s online store, the Buyer also agrees that the e-mail specified by the Buyer e-mail address and phone number would be sent informational messages necessary to fulfill the order of goods.

2.7. The buyer, registering by e-mail in the store and when ordering goods, undertakes to protect and not disclose his login data to anyone. Registering by e-mail in the store and when ordering goods, the Buyer confirms that he is 16 years of age or older and has the right to make his own decisions regarding the processing of his personal data, including consent to the processing of his personal data by the Seller for the purposes specified in these Rules and the Privacy Policy. In the event that the Buyer discloses his login details, the Seller is exempted from any related liability.

2.8. In order for the Seller to ensure consistent functionality of the www.garbaris.lt website, to ensure the functionality of the shopping cart, to remind the Buyer about the products he liked, to collect website visit statistics, cookies are used on the www.garbaris.lt website. A cookie is a small text file that is sent to the device of each person visiting a website from which the website is accessed and temporarily stored on that device. During the next visit to the website, the Buyer’s browser reads the cookie and transmits the information back to the website or element that originally set the cookie. The information collected by cookies on the website helps to recognize the visitor of the website, save the history of visiting the website and adapt the content accordingly. Cookies can always be refused and turned off, but then some functions of the website may not work. In order to delete the cookies saved on his computer, the Buyer must familiarize himself with the instructions of the browser he is using, which can be found by clicking on “Help” in the browser menu.

3. Buyer’s rights and obligations.

3.1. The buyer has the right to buy goods by e-mail. in the store of these Rules and other articles of this e-mail according to the procedure specified in the store information sections.

3.2. The buyer has the right to withdraw from the contract of purchase and sale of goods with e. store, notifying the Seller about it in writing (by e-mail, indicating the desired return of the product and its order number) no later than within 14 (fourteen) working days from the day of delivery of the item, except in cases where the contract cannot be canceled according to the laws of the Republic of Lithuania (e.g. when the contract is concluded for the sale of hygiene goods – bed linen – see information on the website of VšĮ “Vartotojų centras” http://www.vartotojucentras.lt/istatymas.php?id=1038, “Peculiarities of return and exchange of non-food items” item 18 .).

3.3. 3.2 of the rules. The Buyer can exercise the right provided for in paragraph 1 only if the product has not been damaged or its appearance has not fundamentally changed, nor has it been used.

3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.

3.5. If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately.

3.6. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must immediately inform the Seller about this via the means of communication specified in the “Contacts” section.

4. Seller’s rights and obligations.

4.1. The seller undertakes to provide all conditions for the proper use of e-mail by the buyer. services provided by the store.

4.2. If the Buyer tries to harm the Seller’s e-mail for the stability and security of the store’s work or violates its obligations, the Seller has the right to immediately and without warning limit or suspend the Buyer’s ability to use e-mail. store or, in exceptional cases, cancel the Buyer’s registration.

4.3. The Seller undertakes to apply appropriate organizational, technical and legal measures to ensure the protection of the Buyer’s personal data.

4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer.

5. Ordering goods, prices, payment procedure, deadlines.

5.1. email In the store, the Buyer can buy 24 hours a day, 7 days a week.

5.2. The contract comes into force from the moment the Buyer clicks the “Confirm order” button, and after receiving the order, the Seller confirms it – sends a confirmation letter to the e-mail specified by the Buyer. by post

5.3. Product prices e-mail in the store and in the formed order are indicated in euros, including VAT.

5.4. The buyer pays for the goods in one of the following ways:

5.4.1. payment using e-mail banking means advance payment using the e-mail address used by the Buyer. banking system. In order to use this form of payment, the buyer must be signed by e-mail. banking agreement with one of the banks indicated below: AB SEB bankas; “Swedbank”, AB; Luminor Bank; AB “Citadelė” bank; Danske Bank; “Paypal” system; Paysera system and other payment methods specified by the Seller. The Buyer transfers the money to e-mail. store current account. The responsibility for data security in this case rests with the respective bank, since all monetary transactions take place through the bank’s e-mail. in the banking system.

5.4.2. Payment by bank transfer is an advance payment when the Buyer, after printing the order and going to the nearest bank branch, transfers the money to e-mail. store bank account.

5.5. After receiving your payment, we will start collecting the goods. This process can take from 1 hour. up to a few days. It depends on the products you ordered and how many orders we currently have.

5.5.1 If you do not pay for the goods within 2 working days, the order is cancelled.

5.6 Collection, packing, dispatch of goods 2 – 5 working days, depending on the goods available on site.

5.7 The goods are collected from a real store in Urme, Kaunas. In the absence of some goods, the buyer is offered:

5.7.1 5% discount for ordered available goods.

5.7.2 Return the paid money to the account.

5.8 The minimum amount of shopping is 10 euros.

6. Delivery of goods.

6.1. The buyer, who has chosen the delivery service during the order, undertakes to indicate the exact place of delivery of the goods.

6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer cannot accept the goods himself, and the goods are delivered to the specified address, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.

6.3. The goods are delivered by the Seller or the Seller’s authorized representative (courier).

6.4. The Seller delivers the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms are preliminary and do not apply in cases where the Seller does not have the necessary goods in stock and the Buyer is informed of the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the terms of delivery of the goods.

6.5. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to circumstances beyond the Seller’s control.

6.6. The buyer must in all cases immediately inform the seller if the package is delivered in damaged or otherwise damaged packaging, if the package contains unordered goods or the wrong quantity of them, incomplete product set.

6.7. In all cases, if the buyer notices any damage to the package during delivery, he must indicate the comments in the package delivery document provided by the courier or draw up a separate document regarding these violations. The Buyer must do this in the presence of the courier. If such actions are not taken, the Seller is released from responsibility towards the Buyer for product damage related to packaging damage, which the Buyer did not note in the courier’s delivery document.

7. Product quality, guarantees.

7.1. Each e-mail the details of the product sold in the store are generally indicated in the product description attached to each product.

7.2. The seller is not responsible for the fact that e-mail the color, shape or other parameters of the goods in the store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

7.3. The seller provides a quality guarantee valid for a certain period of time for certain types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods.

7.4. If the seller does not provide a quality guarantee for certain types of goods, the guarantee provided by the relevant legal acts shall apply.

8. Return and exchange of goods.

8.1. The buyer has the right to withdraw from the contract and return quality goods to the seller, article 6.22810 of the Civil Code of the Republic of Lithuania. and the procedure established in the resolution of the Government of the Republic of Lithuania dated 11/06/2014 on the approval of retail trade rules. Defects of the sold goods are eliminated, low-quality goods are exchanged, returned in accordance with Article 6.363 of the Civil Code of the Republic of Lithuania. according to the established procedure. In all cases, money for returned goods is transferred only to the payer’s bank account.

8.2. In order to return the item(s) based on Rule 8.1. point, the Buyer can do this within 14 (fourteen) working days from the day of delivery of the goods to the Buyer, informing the Seller by means of communication specified in the contact section, indicating the name of the returned product, the order number and the reasons for the return.

8.3. When returning goods to the buyer, it is necessary to comply with the following conditions:

8.3.1. the returned item must be in its original, neat packaging;

8.3.2. the product must be undamaged by the Buyer;

8.3.3. the item must be unused, without losing its merchandise appearance (label intact, protective film not torn off, etc.) (this clause does not apply in the case of returning a defective item);

8.3.4. the returned product must be in the same configuration as the Buyer received it;

8.3.5. when returning the product, it is necessary to present the document of its purchase.

8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the procedures for returning goods are established in the article.

8.5. When returning the wrong product and/or low-quality product, the Seller undertakes to take back such products and replace them with similar, suitable products.

8.6. In the event that the Seller does not have goods suitable for replacement, the amount paid will be returned to the Buyer, excluding the cost of delivery.

9. Liability of buyer and seller.

9.1. The buyer is responsible for the correctness of the personal data he provides. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the resulting consequences and acquires the right to demand compensation from the Buyer for direct losses incurred.

9.2. The buyer is responsible for the actions performed using this e-mail. in the store.

9.3. After registering, the Buyer is responsible for transferring his login data to third parties. If email the services provided by the store are used by a third person who is connected to e. store using the Buyer’s login data, the Seller considers this person to be the Buyer.

9.4. The Seller is released from any responsibility in cases where losses arise because the Buyer, regardless of the Seller’s recommendations and the Buyer’s obligations, did not familiarize himself with these Rules, although he was given such an opportunity.

10. Marketing and Information.

10.1. The Seller may, at its discretion, initiate an e-mail. various promotions in the store.

10.2. The seller has the right unilaterally, without separate notice, to change the conditions of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of the promotion is valid only going forward, that is, from the moment of their execution.

10.3. The Seller sends all messages using the means of communication specified in the Buyer’s registration form.

10.4. The Buyer sends all messages and questions to the Seller’s e-mail. by phone and e-mail specified in the “Contacts” section of the store. email addresses.

10.5. The seller is not responsible if the buyer does not receive the sent informational or confirming messages due to disruptions in the internet connection, e-mail service providers’ networks.

11. Final Provisions.

11.1. These Rules for the purchase and sale of goods are drawn up in accordance with the laws and legal acts of the Republic of Lithuania.

11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.